Won Bet's Privacy Policy

Won bet treats your privacy as its highest priority. This Privacy Policy ("Policy") explains how won bet collects, uses, stores, and protects your personal information. This Policy applies to all users of the wonbet.click website and mobile app.

By using won bet's services, you agree to this privacy policy. We believe you should have full control over your own data — which is why we keep everything transparent.

This privacy policy has been developed in accordance with international data protection standards and applicable local laws. We review and update this policy on a regular basis.

Won bet collects information through several methods. Below is a detailed breakdown across three main categories:

A) Information you provide directly

• Registration Details: Full name, mobile number, date of birth, and password.
• Identity verification information: Photo of national ID card or passport.
• Payment information: Mobile banking numbers (bKash/Nagad) and bank account details.
• Support Contact: Information you provide when contacting our support team.

B) Automatically Collected Data

• Device Information: Device type, operating system, and browser.
• Log Data: IP address, login times, and page visit records.
• Cookies & Tracking: To improve your experience on the site.
• Betting History: Records of your bets, transactions, and gaming activity.

C) Information received from third parties

• Transaction verification details from payment processors.
• Risk assessment data from fraud prevention services.

Won bet uses the information it collects solely for the following purposes:

• Service Delivery: Account management, bet processing, and payment settlement.
• Identity Verification: Verifying that you are an adult and a real person.
• Security: Prevention of fraud, money laundering, and account hacking.
• Contact: Sending transaction confirmations, support responses, and important updates.
• Service improvement: Analyzing site performance and developing new features.
• Personalized Experience: Showing you offers and recommendations tailored to your preferences.
• Legal Compliance: Meeting regulatory requirements.

Won bet never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processors: Solely to process transactions via bKash, Nagad, and bank.
• Technology Providers: Hosting, security, and analytics partners — all bound by strict confidentiality agreements.
• Legal Obligations: Upon a valid order from a court or regulatory authority.
• Fraud prevention: With relevant authorities for the prevention of money laundering or fraud.

Won bet uses industry-leading technology to keep your data safe:

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication: Mobile OTP verification at account login.
• Firewall & DDoS protection: Servers are protected against cyberattacks.
• Regular Security Audits: Regular system audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to user data.

The won bet website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

We use three types of cookies:

• Required Essential Cookies: Used for login sessions and security. These cannot be disabled.
• Analytics Analytics Cookies: To understand how the site is used. You can disable these at any time.
• Marketing Marketing Cookies: To show you relevant offers. You can turn these off at any time.

You can manage cookies anytime through your browser settings. Keep in mind that disabling essential cookies may affect certain features.

As a won bet user, you have the following rights over your own data:

Won bet does not knowingly collect data from anyone under the age of 18. Age is verified at registration, and accounts belonging to minors are not activated.

If we discover that data has been collected from a minor, it will be deleted immediately and the account will be closed.

Won bet does not retain your data longer than necessary. General guidelines:

• Account information: For the duration of active account use and for 5 years after closure (as required by law).
• Transaction Records: 7 years, as required by financial regulators.
• Identity verification documents: 5 years from the date of verification.
• Log Data: 90 days.
• Marketing information: Deleted immediately upon opt-out.

If you have any questions, concerns, or complaints about our privacy policy, please get in touch:

• Email: support@wonbet.click
• Live chat: Click the chat button at the bottom right of wonbet.click.
• Response Time: 24/7, typically within 1 hour.

Won bet may update this Privacy Policy at any time. For significant changes, you will be notified via SMS or a notification to your registered number.